FAQ's

Are your products safe for pregnant women and children?

1. Absolutely! Our products are formulated with 100% natural botanical active ingredients, making them safe for use by pregnant women and children. We understand the importance of gentle, non-toxic formulations, especially for sensitive individuals.

How often should I use your products for best results?

2. The frequency of use depends on the specific product and your hair care needs. For our main products like shampoo, conditioner, and bliss, we recommend regular use as part of your hair care routine.

Do you ship internationally?

3. At the moment, we primarily offer nationwide delivery within the United States. However, we are exploring options for international expansion in the future to make our products accessible to customers worldwide.

Are your products cruelty-free and vegan?

4. Yes, all of our products are cruelty-free and vegan. We are committed to ethical and sustainable practices, and we do not test on animals or use any animal-derived ingredients in our formulations.

Can your products help with specific hair concerns like frizz or damage?

5. Absolutely! Our products are designed to address various hair concerns, including frizz, damage, dryness, and more. Each product is formulated with carefully selected natural ingredients to nourish and revitalize your hair, promoting healthier and more beautiful locks.

Do you offer discounts or promotions?

6. Yes, we periodically offer discounts and promotions to our valued customers. Be sure to sign up for our newsletter and follow us on social media to stay updated on the latest offers and promotions.

How can I contact customer support if I have questions or concerns?

7. We're here to help! You can reach our customer support team via email at Info@satoriia.com or by filling out the contact form on our website. We strive to respond to all inquiries promptly and provide assistance to ensure your satisfaction.

Are your products suitable for all hair types?

8. Yes, our products are suitable for all hair types, including straight, curly, wavy, and textured hair. Whether you have fine hair or thick locks, our formulations are designed to nourish and enhance the natural beauty of your hair.


Can I find your products in local stores or salons?

9. While we primarily sell our products online through our website, we also partner with select salons and retailers to offer our products in-store. Use our store locator tool on the website to find a location near you.