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Regulatory Compliance Statement

Satoriia Regulatory Compliance Statement
Last Updated: June 28, 2026

At Satoriia, your safety and trust are the foundations of every product we make. This Regulatory Compliance Statement describes how Satoriia LLC meets its obligations under U.S. federal and state laws governing cosmetic products, including the Modernization of Cosmetics Regulation Act of 2022 (MoCRA) and all applicable FDA regulations.


1. FDA Registration and MoCRA Compliance
Satoriia’s products are cosmetics as defined under the Federal Food, Drug, and Cosmetic Act. We comply fully with the Modernization of Cosmetics Regulation Act of 2022 (MoCRA).

Our manufacturing facility is registered with the U.S. Food and Drug Administration (FDA), and all Satoriia products are listed with the FDA with complete ingredient disclosures, in accordance with MoCRA requirements. We maintain and renew our registrations and product listings as required by law.

Satoriia products are cosmetics — not drugs. No Satoriia product is intended to diagnose, treat, cure, or prevent any disease or medical condition. Satoriia products are cruelty-free and are not tested on animals.


2. Responsible Person and Contact Information
As required by MoCRA, the responsible person for all Satoriia cosmetic products marketed in the United States is:

SATORIIA LLC
Phone: 1-800-795-0114
Website: www.satoriia.com
Email: care@satoriia.com

Manufactured by: LGLUGUS S.A., Guayaquil, Ecuador
Imported by: LUGUS USA CORP., Miami, Florida
Distributed by: SATORIIA LLC

The responsible person ensures that all labeling and product safety obligations are met and is the primary contact for FDA reporting purposes.


3. Adverse Event Reporting
Satoriia maintains a system to monitor, document, and report adverse events related to our products, as required by MoCRA.

A serious adverse event includes: disfigurement, infection, significant allergic reaction, neurological impairment, or any event requiring medical intervention such as hospitalization or emergency treatment.

If you experience a serious adverse event that you believe is related to a Satoriia product, please notify us immediately by emailing care@satoriia.com with the subject line “Adverse Event Report.” Please include:
• Your full name and contact information
• The product used (name and batch/lot number if available)
• Description of the event and any symptoms
• Date of onset and any medical attention received

We are committed to:
• Reporting serious adverse events to the FDA within 15 business days of receiving your information
• Reporting any new, material medical information related to the event within one year of the initial report, as required by law
• Retaining all safety-related records for a minimum of 6 years
• Cooperating fully with FDA inspections and audits


4. Ingredient Disclosure and Transparency
Satoriia is committed to full ingredient transparency. Every product page on our Site discloses a complete ingredient list in accordance with FDA labeling requirements and, where applicable, the California Safe Cosmetics Act.

We comply with all relevant federal and state ingredient disclosure laws for products sold in the United States, and with applicable international cosmetic regulations for products exported outside the U.S.


5. Safety and Quality Assurance
All Satoriia products are manufactured in accordance with Good Manufacturing Practices (GMP) as required under MoCRA and FDA guidelines.

Product safety is substantiated using scientifically robust methods prior to market introduction. We exclude all ingredients prohibited under federal or state law. Our formulas do not contain PFAS compounds, formaldehyde, phthalates, or other regulated restricted substances.

Safety substantiation records are maintained and available for FDA review as required by law.


6. Patch Test Recommendation
Before first use of any Satoriia product, we recommend performing a patch test: apply a small amount to a discreet area of skin (such as the inner wrist or behind the ear) and wait 24–48 hours. If you experience redness, itching, swelling, or discomfort, discontinue use and consult a healthcare professional. If a serious reaction occurs, follow the adverse event reporting process above.


7. Contact Us
For questions, concerns, or to report an adverse event, contact us at care@satoriia.com, call 1-800-795-0114, or visit www.satoriia.com.


This Regulatory Compliance Statement reflects our commitment to your safety, ingredient transparency, and honest haircare.

External Use Only. For external use only. Avoid contact with eyes; rinse thoroughly if contact occurs. Discontinue use if irritation occurs. Keep out of reach of children. Perform a patch test 24–48 hours before first use.

Cosmetic Use Statement. Satoriia products are cosmetics intended to cleanse, condition, smooth, and beautify hair. They are not drugs and are not intended to diagnose, treat, cure, or prevent any disease.

SATORIIA HONEST CIRCLE MEMBERSHIP TERMS

Last Updated: July 3, 2026

Welcome to the Satoriia Honest Circle. These Terms govern your Honest Circle membership and any earned trial, and they supplement our full Terms & Conditions at www.satoriia.com. Please read them before enrolling.

1. Membership and fee. Honest Circle membership costs $49.00 USD per year. The annual fee is charged at enrollment and is non-refundable, except where required by law. The fee is never waived; there is no “free membership” tier.

2. Automatic renewal; cancellation. Your membership renews automatically once per year at $49.00 USD to the payment method on file, until you cancel. This auto-renewal is disclosed at the point of purchase, in your order confirmation, and here. You may cancel at any time — in your account under Subscriptions/Memberships, or by emailing care@satoriia.com. Cancellation stops the next renewal; it does not refund the current year’s fee. We send a renewal reminder at least 30 days before each annual renewal, with the amount, the date, and a cancellation link.

3. Member benefits. While your membership is active you receive: (a) 15% off eligible orders, applied at checkout; (b) free shipping on orders over $60 USD; (c) the Honest Notes; and (d) early access to new launches. Benefits begin at enrollment and end when your membership lapses or is canceled. Benefits are personal to you, non-transferable, and have no cash value.

4. 15% discount — not stackable. The 15% member discount does not stack with other coupons, promotional codes, or sitewide sales; where discounts overlap, the single best available discount applies. The member discount does not apply to gift cards, membership fees, taxes, or shipping charges.

5. Welcome gift — one per customer, ever. Eligible members may choose one full-size welcome gift (trueCLEANSE, realSMOOTH, or pureVIBES), subject to availability. For paid members, the gift ships with your first order of $75 USD or more placed as a member. Only one welcome gift is issued per customer, ever, across every path into the Circle — including an earned trial (Section 6). A member who received the gift through a trial does not receive a second gift upon joining the paid Circle. Substitutions of equal or greater value may be made if a chosen item is unavailable.

6. Earned trial — “Honest Circle LIMITED.” If your first-ever order at satoriia.com totals $250 USD or more (after discounts, before tax and shipping), you receive Honest Circle LIMITED for three (3) months at no additional charge, beginning on the order date. During the trial you receive: (a) 15% off a single order — the discount may be used one time during the three-month trial (a subscription shipment counts as that one order); (b) free shipping over $60 USD; (c) the Honest Notes; (d) early access; and (e) your one welcome gift, shipped in the qualifying $250+ box (chosen at checkout). Only the first-ever qualifying order earns a trial. The trial is not transferable and has no cash value.

7. Trial does NOT auto-convert to a charge. The earned trial never converts to a paid membership automatically and never bills you. Because you provide no membership payment details to start a trial, nothing can be charged when it ends. At the end of the three months your Honest Circle LIMITED benefits simply end and you return to standard pricing and shipping. If you choose to continue, you may join the paid Honest Circle at $49/year by actively enrolling and paying — a separate, affirmative action by you.

8. Shipping thresholds. Free shipping applies to member (and active-trial) orders over $60 USD. For non-members, standard free-shipping applies to orders over $95 USD; below the applicable threshold, shipping is calculated at checkout.

9. Founding price lock. Members who join during the launch cohort keep the $49/year rate for the life of their continuous membership, even if the standard price later increases. The lock ends if the membership is canceled or lapses.

10. Changes. We may modify Honest Circle benefits or these Terms prospectively; we will notify active members of material changes by email before they take effect, and continued membership after the effective date constitutes acceptance. Nothing here limits your right to cancel.

11. Governing terms. All other provisions of our full Terms & Conditions — including governing law (Florida), venue (Duval County), warranty disclaimers, arbitration, and the chargeback and dispute provisions — apply to your membership.